FAQs
Covid-19 Health and Safety Procedures and Measures
Face Coverings
• All Airlines require them to be worn either while on-board or through-out the travel process.
• Face coverings are required by all who enter the terminal building including travelers, employees and the general public. All airport/airline employees required to wear masks.
Airport and Airline Cleaning Practices
• Airport disinfects all seating, counter tops, doors and frequent touch points several times/day.
• Touchless water faucets and hand towel dispensers available in all restrooms.
• Airlines have enhanced aircraft cleaning procedures including disinfecting all seating and tray tables prior to departure.
Security Screening Changes
• All security screening tubs disinfected on a regular basis.
• Touchless identification inspection.
• All screeners wearing face coverings and gloves.
• Hand sanitizer bottles up to 12 oz. are permitted through the checkpoint.
open all

General FSD FAQs
How Do I Contact My Airline About Customer Service & Feedback?
If you need to contact an airline about a question, comment, or a concern, please do so by utilizing the information listed here:

801-401-9000  Contact Frontier
702-505-8888  Contact Allegiant
800-455-2720  Contact Delta
800-864-8331  Contact United
800-433-7300  Contact American
What are the Airport's business hours?
Sioux Falls Regional Airport business hours are 8am - 5pm Monday - Friday.

The Sioux Falls Regional Airport Terminal building opens at 3:30 a.m. and closes after the last flight arrives at midnight.
When should I arrive for my flight?
Airlines recommend checking in an hour and a half prior to your departure time.
Where can I find info on employment at the Airport?
There is no one location to check for employment opportunities at the airport. Tenants in the building advertise themselves (airlines, security, car rentals, gift shop, food service, etc.)
What are the local phone numbers for the airlines?
There are NO local phone numbers for the airlines and they do not take calls here.
I lost something, where should I try to find it?
If you lose or leave behind an item:
  • At security - call 605-330-2523. (This number is only staffed during checkpoint hours)
  • On the airplane - contact the airline you were flying with - this includes lost luggage.
  • In the terminal building - email airport@sfairport.com or call 605-336-0762 ext 100.
What are the American Eagle and Allegiant ticket counter hours?
Allegiant ticket counter hours for ticket sales
https://www.allegiantair.com/airport-ticket-purchase-hours-locations

American Eagle Operational Hours
Monday - Friday, Sunday
4:00 am - 6:45 am
10:30 am - 12:00 pm
1:30 pm - 3:00 pm

Saturday
5:00 am - 8:30am
How do I ask questions about Parking?
We're Listening!
For parking questions contact SP+ Parking at 605-336-8154 or email fsdparking@spplus.com 

Our top priority is to provide our customers with unparalleled customer service and an enjoyable FSD experience. 

Visit www.howdowerate.us/fsd to take our quick, 5 minute survey, and let us know how we're doing!
open all
ContactBusiness OpportunitiesAirport AuthorityFAQsHistory
Development PlansSioux Falls AttractionsEmployment
Sioux Falls Regional Airport
Joe Foss Field
2801 Jaycee Lane
Sioux Falls, SD 57104

605.336.0762
FAX: 605.367.7374
Copyright © 2021. Sioux Falls Regional Airport Authority. All Rights Reserved.

Web Design and Development by Media One Advertising and Marketing

Full Site » | Mobile Site »